Amazing staff The staff and service at Vancouver On Canvas was amazing. They took the time to review the photo I submitted and let me know the resolution wouldn\'t work for the size print I wanted. They offered solutions and were very accommodating with changes to the order.
Kelsea Bloxam, Vancouver | absolutely love it... I absolutely love the way you put pictures on canvas and I have used you now for several years. I have just done four prints. I was quite disappointed in one of them. I would have appreciated an email advising me that there was a small water spot on the picture which I didn\'t notice on my copy On my iPad. I would have paid to have it taken out. It has really ruined my canvas print. It is not your fault but it would have been appreciated if I had been notified and I had been given the option of having it removed. I was very pleased with the other three. Thank you!
June F., Kamloops | I love your frames but shipping through CanPar needs to be re-assessed. Parcel stuck in Calgary with no one to help either online or at the number provided for support.
Hélène C., | not happy I ordered 3 shadow boxes that I was going to give as Christmas presents. The quality of the frames themselves were fantastic, I was very happy with them. Unfortunately they sent the wrong foam core backing (I ordered black, but they sent white) so I had to spend another $16 on Amazon to purchase the correct colour. I tried to reach out to them via phone call numerous times, but nobody ever answered. I even left a voice mail and nobody got back to me. Overall, happy with frames, but hard to contact them if issues arise.
KL, |